One-click rental offer process with Justimmo
Automating the rental offer process for Sulek Immobilien: one click in Justimmo creates the rental offer and the customer portal. Prospective tenants handle everything else via self-service.
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Key facts
- Client
- Philipp Sulek, Sulek Immobilien
- Status
- Completed ✓
- Focus areas
- JustimmoRental offerCustomer portalE-signatureSelf-service
In detail
Starting point
A lot of rentals in Vienna: the rental process needs to become more digital and efficient, with faster pre-qualification and faster submission of the rental offer. Sulek Immobilien is happy with its CRM. The search was for an agency that would build on the existing process and extend it.
Solution
The CRM remains at the heart of it. PROPUP builds on the processes in Justimmo as a premium plug-in: no additional tool for the agents, no media break for the customers. One click in Justimmo has to be enough; prospective tenants handle everything else via self-service.
Result
Effort for the agent: one click on "Create rental offer" in Justimmo. Once the offer has been submitted, the agent receives all of the prospect's details, the tenant self-disclosure and the signed rental offer as a ZIP file by email.
Process
One click in Justimmo
The agent clicks "Create PROPUP rental offer". In the background, the property is imported into PROPUP and a rental offer is generated from the Justimmo data. At the same time, a Sulek customer portal is created automatically.
Publish the property
The agent publishes the property on the website. Prospective tenants click "Rental offer" in the property view and enter their contact details.
Sulek customer portal
The prospect lands in the customer portal automatically and also receives access as a link by email. Property information and documents are available for download; the portal is the data room between agent and end customer.
Submit the rental offer
Complete the tenant self-disclosure and sign the rental offer digitally. The signed rental offer is stored in the customer portal for the end customer.
Handover to the agent
All details, the tenant self-disclosure and the signed rental offer arrive as a ZIP file by email.
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